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5 Tips for Integrating your Website with your Complaints Management System
Website integration enables your customers to submit complaints, enquiries and issues through your website. Download our tips for a successful website integration project.
Website integration speeds up response times and reduces complaint handling costs. Customers can submit complaints and enquiries at times convenient to them, with prompts that make the process easy to follow.
Certain considerations come up every time we discuss website integration with Workpro clients. We hope you find these tips helpful for your own website integration project.
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Nigel Ellis,
Executive Director Operations,
Local Government Ombudsman
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Chris Harrison,
Performance and Business Information Analyst,
Housing Ombudsman Service
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Lenna Bradburn,
Executive Director (Interim),
Patient Ombudsman Ontario
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©2021 Workpro